Privacy Policy

Effective Date: 02/26/2026

1. Who We Are

Lotus Farmacy (“Lotus Farmacy,” “we,” “our,” or “us”) is a pharmacist-led wellness and cannabis pharmacy operating in compliance with Georgia law. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

Contact:
1500 Peachtree Industrial Blvd.
Suite 140
Suwanee, GA 30024
info@lotusfarmacy.com
(678) 335- 4441

2. Information We Collect

We may collect the following categories of information:

  • Contact Information: name, email address, phone number
  • Basic Details: date of birth or age confirmation (when required by law), medical card validity
  • Customer & Loyalty Information: rewards enrollment details, points activity, birthday month, purchase history
  • Website Usage Information: IP address, device identifiers, browser type, pages viewed, and similar analytics data

3. Health Information and HIPAA

Our website is not intended to collect or store protected health information (“PHI”). Please do not submit medical information through website contact forms or email.

HIPAA Notice (as applicable): If, in the course of providing services, we receive, create, maintain, or transmit PHI in a manner that makes the Health Insurance Portability and Accountability Act (“HIPAA”) applicable, we will handle that PHI in accordance with HIPAA and other applicable privacy laws.

4. How We Use Your Information

  • To provide services and support customer requests
  • To administer the Lotus Loyalty program
  • To send marketing and promotional emails if you opt in
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory requirements

5. Email Marketing (GoHighLevel)

If you join Lotus Loyalty or opt in to receive emails, we may send you promotions, updates, and announcements. You can unsubscribe at any time using the unsubscribe link in any email.

We use GoHighLevel to manage email marketing communications. Information you provide for marketing communications may be processed through GoHighLevel for the purpose of sending Lotus Farmacy emails and managing subscriber preferences.

6. How We Share Information

We do not sell your personal information. We may share information with:

  • Service Providers: vendors that help operate our website, payments, loyalty, analytics, and email communications
  • Compliance & Legal: if required to comply with law, regulation, legal process, or governmental request
  • Business Transfers: in connection with a merger, acquisition, financing, or sale of assets (subject to applicable law)

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve site functionality and understand website traffic. You can adjust your browser settings to limit or block cookies, but some site features may not work properly.

8. Age Restrictions

This website and our services are intended for individuals 21 years of age or older (or as otherwise permitted under Georgia law).

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

  • You may opt out of promotional emails at any time by using the unsubscribe link.
  • You may request access to or correction of your personal information by contacting us.
  • You may request deletion of certain information, subject to legal and regulatory retention requirements.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Hello, World!

Terms & Conditions

Effective Date: 02/26/2026

1. Acceptance of These Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, do not use this website.

2. Informational Use Only (No Medical Advice)

This website provides general educational and informational content only. It is not medical advice and does not create a pharmacist-patient, physician-patient, or other clinical relationship. Always consult a qualified healthcare professional regarding medical questions and decisions.

3. Eligibility and Age Restriction

You must be 21 years of age or older to access this website and purchase regulated products (or as otherwise permitted under Georgia law). We may require valid government-issued identification for purchases.

4. Georgia Low THC Oil Compliance

Lotus Farmacy operates in compliance with Georgia law. Certain regulated products may be available only to qualified individuals as permitted under Georgia’s Low THC Oil program and related regulations. Purchases may require verification of eligibility and/or applicable documentation consistent with Georgia requirements.

Regulated products are intended for lawful possession and use only within the State of Georgia, as permitted by law.

5. Product Disclaimers

Statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.

6. Purchases, Availability, and Returns

Product availability, pricing, and eligibility may change without notice. All purchases are subject to applicable state and local regulations. Return and exchange policies (if any) are posted in-store and may vary by product category and regulatory requirements.

7. Lotus Loyalty Program Terms

Participation in Lotus Loyalty is voluntary. By enrolling, you agree that:

  • Points and rewards have no cash value and are not transferable.
  • Birthday rewards must be redeemed in-store during your birthday month.
  • “Free Munchies” rewards apply to non-medicated items only.
  • Lotus Farmacy may modify, suspend, or terminate the program at any time, subject to applicable law.

8. Intellectual Property

All website content, branding, logos, designs, text, images, and materials are owned by Lotus Farmacy or used with permission. You may not copy, reproduce, distribute, or create derivative works without prior written consent.

Our slogan: Bloom Higher.

9. Third-Party Links

This website may contain links to third-party sites. We do not control those websites and are not responsible for their content or privacy practices. Access them at your own risk.

10. Disclaimer of Warranties

This website is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied.

11. Limitation of Liability

To the maximum extent permitted by law, Lotus Farmacy will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or any products or services.

12. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

13. Contact

Questions about these Terms? Contact us at:
info@lotusfarmacy.com | (678) 335- 4441